Last updated: 8/10/2025
Effective Date: 8/10/2025
At SpamShield ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we handle data when you use our SMS scam detection service ("Service"). This policy applies to all users of our Service regardless of location and complies with GDPR, CCPA/CPRA, and other applicable privacy laws.
Under GDPR, we process your data based on the following legal grounds:
Your messages are analyzed locally in your browser when possible, and never stored on our servers for longer than necessary to provide the analysis.
Data Retention: Message content is automatically deleted within 24 hours. Anonymized threat indicators may be retained for up to 30 days to improve detection accuracy.
Analytics Data Retention: Session and analytics data retained for 90 days. Aggregated statistics may be retained indefinitely for service improvement.
Message content you submit is processed temporarily and automatically deleted within 24 hours. We do not build permanent databases of user messages.
To exercise any of your privacy rights, please contact us:
Response Time: We will respond to your request within 30 days (or 45 days for complex requests). For CCPA requests, we respond within 45 days with a possible 45-day extension.
To protect your privacy, we may need to verify your identity before processing certain requests. This may include matching information you provide with data we have on file.
You can use our service without creating an account. Each analysis is independent, and you control what information you choose to submit.
You can disable cookies and local storage in your browser settings, though this may affect some functionality like remembering your preferences.
SpamShield does not sell, rent, or share your personal information with third parties for their marketing purposes. We do not engage in targeted advertising based on your message content.
We use carefully selected third-party services solely to provide and improve our Service:
⚠️ Important Notice about AI Processing:
We may disclose information only when required by law, such as:
Our Service is not directed to children under 16 (or 13 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@spamshield.tech.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
This section applies to California residents under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
To exercise your rights: Email privacy@spamshield.tech
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes:
We encourage you to review this policy periodically. Your continued use of the Service after changes indicates acceptance of the updated policy.
For privacy-related questions, requests, or complaints:
General Privacy Inquiries:
Email: privacy@spamshield.tech
Data Protection Officer:
Email: dpo@spamshield.tech
Response Time: We typically respond within 2-3 business days. For complex requests, we may need up to 30 days (or 45 days for CCPA requests).
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws. Find your authority at:edpb.europa.eu/about-edpb/board/members